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Shipping & Returns

Returns Policy

You may return most new unopened items within 30 days of delivery for a refund. There is a 20% re-stocking fee on all returns. You are responsible for the shipping charges back to us unless the return is a result of our  error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 7 business days of receipt of your returned package. 

If you need to return an item please call us at (631) 920-5079.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products and some products cannot be shipped to international destinations. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

If you do not see an option for your area please call us @ 631-920-5079 or email us so we can assist you further.